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Bank Systems & Technology August 3, 2005 Judy Ward |
Neither Rain nor Sleet nor Snow Despite the popularity of e-mail, most banks still rely heavily on traditional mail for correspondence with their customers. Here's how one bank cut pre-sort costs by implementing SynTel's AutoMail PRO software.  |
Bank Systems & Technology August 3, 2005 Vicki Gerson |
The Name Game A German bank uses LAS' NameVariationGenerator software to automate name matching with government watch lists for anti-money laundering efforts.  |
InternetNews August 2, 2005 Tim Gray |
Oracle Acquires Context Media Oracle bought the technology and key personnel of Context Media to integrate enterprise document management (ECM) with its own software.  |
T.H.E. Journal August 2005 Scott Brown |
How to Keep Your Campus Safe from Infection A head-to-head look at how 13 antivirus solutions stack up. Which ones will keep your computers protected?  |
Insurance & Technology July 25, 2005 Phil Britt |
Documenting Change HMO Priority Health Systems utilized Onaro's SANscreen Predictive Change to automatically monitor and record changes to the company's storage area network.  |
CRM August 1, 2005 Colin Beasty |
Business Problem: Employees Don't Share Contacts Social networking extends one employee's customer relationship to others throughout the organization, often leading to an increase in client revenue, better cross-selling opportunities and increased customer loyalty. Here, we present three leading software solutions.  |
CRM August 1, 2005 Coreen Bailor |
Blooming Customer Service A multichannel flower retailer's handling of peak holiday call volume blossoms by deploying Genesys and NetByTel voice solutions.  |
CRM August 1, 2005 Marshall Lager |
Back From the Dead Lead Management Rainmaker Marketing's Lazarus integration of ACT! resurrects a phone reseller's sales, relationship growth, and agent efficiency.  |
CRM August 1, 2005 Alexandra DeFelice |
The Money Tree A financial services company estimates an 850% ROI from implementing Teradata's data warehouse and CRM solutions.  |
CRM August 1, 2005 Phillip Britt |
The Bunny Hops Into Marketing Performance A new data warehouse and software help improve customer retention efforts at Playboy.com.  |
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