Technology Management

Magazine articles on organizing and integrating technology systems.

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The Motley Fool January 25, 2011 Bryan Hinmon	Protect Your Portfolio From Cyber Threats Defend your portfolio from The Attack of the Killer e-Tomatoes.
Bank Technology News January 2011	America's Greenest Banks Last year, with some stiff competition, Citi took the honors as America's Greenest big bank, and Johnson Financial Group and Third Federal took the honors in the mid-tier and community bank category. Will your bank make the 2011 list?
CRM February 2011 Leonard Klie	A Gray Area Today's seniors can't be left out of IVR design decisions.
CRM February 2011 Barton Goldenberg	Marketing + Sales + CRM = Big Impact A well-done system implementation would link marketing and sales modules and make them accessible from the same platform.
CRM February 2011 Koa Beck	Stores' Tenuous Hold Fickle customers toting mobile devices are just one click away from taking their business elsewhere
CRM February 2011 Koa Beck	Information Overload Unilever's unsightly knowledge base was costing the company money, customer satisfaction, and time -- until it turned to Astute Solutions
CRM February 2011 Lauren McKay	Communication Is the Way to a Customer's Heart A food processing equipment company finds that success tastes best when sales and service are served on the same plate. In the early spring of 2010, Marlen decided to pull the trigger with a new CRM system.
CRM February 2011 Lauren McKay	Reigniting the Engine with Service Software Fairbanks Morse Engine implements a CRM system that unites its customer records and tracks its engine service requests
InternetNews January 24, 2011	Cloud, Virtualization Driving 2011 IT Spending While the recession still has IT budgets in deep freeze, CIOs in 2011 are turning their resources to new models of computing, including the cloud and virtualized environments.
InternetNews January 24, 2011	Facebook Tops Most Blocked, Most Allowed Lists The combination of Facebook's popularity and its accompanying security risks are causing security administrators to make some hard and often contradictory choices.
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