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CRM
December 2010
Robert Wollan |
Analyzing the New Customer Customer analytics are emerging as a competitive advantage   |
CRM
December 2010
Donna Fluss |
Speaking of Solid Payback Optimizing your interactive voice response system may require only a small investment |
CRM
December 2010 |
Separating Fact From Fiction Addressing myths regarding upgrading non-vXML-based applications and improving IVR applications. |
CRM
December 2010
Marshall Lager |
Find the Story in Your Data Storage Don't just store your customer data - use it |
CRM
December 2010
Lauren McKay |
Locking Up Data To Unlock Leads Astadia and Salesforce CRM help a data-hosting firm increase annual revenue by 200 percent to 300 percent. |
InternetNews
December 9, 2010 |
Now Showing: Longer YouTube Videos You Tube has lifted the 15-minute limit on uploads. The longer videos are a mixed blessing for IT. |
InternetNews
December 9, 2010 |
Public Cloud, Virtualization Uptake Slow: Cisco New study from networking giant quantifies global business usage of cloud and virtualization technologies, finding that adoption lags well behind intent. |
InternetNews
December 9, 2010 |
Hackers Zero In On Employee Email Accounts Lost or stolen laptops and USB drives are a serious security threat but personal email accounts are becoming an even bigger target for cybercrooks. |
The Motley Fool
December 9, 2010
Dan Dzombak |
Aftermath of WikiLeaks Takedown: Operation Payback Hackers attack major U.S. companies in retribution for WikiLeaks. |
Bank Technology News
December 2010
Rebecca Sausner |
WikiLeaks, Amazon & You: Will Banks Hesitate in the Cloud? The WikiLeaks affair has evolved into one with major business implications for the financial services industry. |
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