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CRM
August 2010
Jim Dickie |
Managing to Succeed Sales reps seem to get most of CRM's attention - but what about their bosses?   |
CRM
August 2010
William Band |
Navigating the Vendor Landscape A leading analyst firm assesses the CRM marketplace. |
CRM
August 2010
Marshall Lager |
These Awards Are Yours The winners of the 2010 Market Awards do in fact come from users like you, just not directly. |
CRM
August 2010
Koa Beck |
Partly Cloudy Two customers of communications provider Interactive Intelligence move their contact centers to the cloud - at least for now. |
Bank Systems & Technology
July 30, 2010
Matt Gunn |
ING Direct Launches Enhanced iPhone, Blackberry App The upgraded mobile app now allows customers to transfer money, pay bills, pay people and check account balances. |
InternetNews
July 30, 2010 |
New Public Cloud Storage Services Target IT Technology advances and lower costs make public cloud services a more attractive option for the enterprise. |
InternetNews
July 30, 2010 |
Researcher Warns of IE Auto-Complete Flaw At the Black Hat security conference, Whitehat Security CTO Jeremiah Grossman describes a browser flaw that could allow hackers to capture entries stored in Web forms. |
InternetNews
July 29, 2010 |
Report Details Hottest IT Investments Computer Economics surveyed over 200 IT organizations to find out what technologies they're investing in and their plans for adoption. |
Financial Planning
July 29, 2010 |
Schwab's Competition Has Its Say Schwab's competitors manage to be politely dismissive of the new platform, while still emphasizing that they got the CRM concept first. Here's how various executives see it. |
InternetNews
July 29, 2010 |
Security Expert Details SAP Back Door Exploit SAP's software is an indispensable part of many enterprise's IT operations, but at the Black Hat security conference, a researcher warns that it is all-too-vulnerable to back-door attacks. |
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