Technology Management

Magazine articles on organizing and integrating technology systems.

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CIO July 1, 2003 Megan Santosus	Office Discipline: Why You Need a Project Management Office Companies seeking more efficiency and tighter monitoring of IT projects are opening project management offices in growing numbers. But don't expect a quick fix, easy metrics or an immediate payback.
CIO July 1, 2003 Alice Dragoon	All for One View By having its employees use the same Web interface as its customers, Vanguard saved itself time, money and the hassles that arose from a classic case of channel inequality.
CIO July 1, 2003 Mohanbir Sawhney	Fundamentals of Value To achieve a value mind-set, focus relentlessly on customers.
CIO July 1, 2003 John Edwards	Smooth Talkers Speech integration technology gives customers and employees convenient access to back-end data.
CIO July 1, 2003 William Campbell	How to Survive in the Public Sector As the former CIO of Wyoming learned, it's not easy staying on top of the political bull.
CIO July 1, 2003 Galen Gruman	Wi-Fi Crime Fighters Connecting police officers with a state-of-the-art Wi-Fi communications system that's reliable and secure isn't easy, but it's worth it for the Post Falls, Idaho, Police Department.
CIO July 1, 2003 Christopher Koch	The High Demands of On-Demand Computing Joel Gruber, CIO of RouteOne, a startup joint venture backed by the American Big Three automakers and Toyota, is living the highest order on-demand dream. RouteOne plans to streamline the auto-loan process for dealers so that they can get the customer's name on the dotted line faster.
Entrepreneur July 2003 Melissa Campanelli	At Their Service Although money's tight, don't even think about skimping on good online-customer support.
Bio-IT World June 15, 2003	Signs of Intelligent Data Handling Traffic shapers, compression, wireless are helping IT managers improve access
CFO June 17, 2003 Russ Banham	BI: Everything Must Go Corporate managers often feel boxed in by their own supply chains. Business-intelligence software may open them up to new possibilities.
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