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CIO
April 23, 2010 |
Group Mentoring Provides Strength in Numbers CIOs-in-training get advice, support through mentoring relationships in the Council's Pathways leadership development program.   |
CRM
May 2010 |
V Is for Victory - But the Victory Isn't Yours The V also stands for vendor - as in vendor relationship management, which argues that customers are the ones in control of their relationships. |
CRM
May 2010
Lauren McKay |
It's Not Your Relationship to Manage Just as you finally come to grips with CRM, the customers themselves have turned the tables - and now they're managing you. |
CRM
May 2010
Marshall Lager |
The Rise of the A.C.R.O.N.Y.M. The Abbreviation Coalition for the Regular Overuse of Nothing You Meant is now called to order. |
CRM
May 2010
Joshua Weinberger |
CRM On Twitter Here are a few tweets from the top minds hammering out the movement known as vendor relationship management. |
CRM
May 2010
Lauren McKay |
From Infection to Deflection An antivirus company turns pro-self-service. |
CRM
May 2010
Lauren McKay |
A Is for Adoption A provider of contact center solutions implements CRM to eliminate shelfware and to use tools the company already had in place. |
CRM
May 2010
Roy Hessel |
Seeing Customers Clearly Online eye-wear retailer EyeBuyDirect.com brings its customer feedback into focus with Kampyle. |
Investment Advisor
May 2010
Dan Skiles |
More Integration Opportunities? Yes, Maybe . . . It is assumed that a cloud-based system will provide more data integration opportunities, but that may be a false assumption if there are significant gaps in the translation interface between two different programs. |
CIO
April 29, 2010
Michael Friedenberg |
Business's Transformative Trio How cloud computing, social media, and the future of mobile commerce will change the way CIOs do business. |
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