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Insurance & Technology
April 15, 2010
Lisa Valentine |
Carriers Look to Billing to Improve Customer Service and Retention Billing is a critical but often overlooked aspect of customer service and retention -- not only for policyholders, but for agents and distributors as well.   |
Bank Systems & Technology
April 13, 2010
Matt Gunn |
ID Theft, Card Fraud Top Consumer Concerns, Unisys Survey Finds Banks need to go beyond "traditional" fraud prevention efforts, report authors find. |
Bank Systems & Technology
April 12, 2010
Penny Crosman |
SAS Launches Social Media Analytics Analysis of positive and negative Twitter, Facebook sentiment about a bank can be integrated with CRM and other internal software. |
InternetNews
April 16, 2010 |
Mississippi Latest to OK Data Breach Notice Law Businesses in the state must now immediately notify customers when their personal information has been exposed. |
InternetNews
April 16, 2010 |
Oracle Java Update Targets Critical Vulnerability The Java 6 update is designed to fix two critical vulnerabilities in Java that put Windows, Linux and Solaris users at risk. |
InternetNews
April 15, 2010 |
Cyber Command Plans to Focus on Coordination Nominee for the new Department of Defense position says the agency is going to lead other agencies in cyber attacks instead of waging its own. |
InternetNews
April 14, 2010 |
Oracle's Security Updates Now Include Sun Now that the acquisition is a done deal, Oracle's now rolling Sun updates into its quarterly CPU patch roundup. |
InternetNews
April 14, 2010 |
Microsoft Hires Single Firm to Manage its IT Infosys has been providing IT outsourcing almost as long as Microsoft has been around, and now it's taking over the management of many of the software giant's IT functions around the world. |
Insurance & Technology
April 13, 2010
Anthony O'Donnell |
Q&A With Mike Clifton, CIO, The Hanover: Combining Legacy and Modern Technology The Hanover CIO Mike Clifton relates how the Worcester, Mass.-based insurer successfully combines legacy and modern, rules-based technology to meet changing customer and distributor demands and exploit market opportunities. |
InternetNews
April 14, 2010 |
Social, Cloud Trends Merging: Salesforce's Benioff Salesforce.com's CEO talks up his vision of Cloud 2 - and what it means for enterprises. |
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