| Old Articles: <Older 8791-8800 Newer> |
|---|
 |
Bank Technology News
March 2010
Rebecca Sausner |
Kight Checks Out From CheckFree With Pete Kight, founder of CheckFree, stepping aside as vice-chair of Fiserv, here is a look at the history of CheckFree and internet banking, and banks' reluctance to embrace technology.   |
Bank Technology News
March 2010
John Adams |
Savings More than Virtual for Small Banks Pendleton Bank claims server virtualization is slicing so much energy use that it's become a fountain of youth for old batteries. |
Bank Technology News
March 2010
John Adams |
Consumer Spending Site Promises a Bundle An interview with Phil Kim, CTO of Bundle, about how the company adds data to its peer comparison site, boosts security as services expand, and the possibility of selling itself as a white label service to banks. |
Bank Technology News
March 2010
Daniel Wolfe |
Channel Surfing When Wells Fargo offered text-message banking services to both online and non-online banking customers in a recent offering, it revealed a major step in distinguishing mobile from Web banking, a goal long discussed and now being put into practice. |
Bank Technology News
March 2010
John Adams |
Slipping A Card Into The Payments Chain For all the money that bank IT departments are pouring into treasury management innovation, a lack of corporate tech literacy and a strategic disparity between buyers and sellers anchors many corporations to an old school B-to-B paradigm dominated by paper checks. |
Bank Technology News
March 2010
Michael Sisk |
Microsites Get a Megaphone Several financial institutions are radically retooling their microsites. The sites generally target a market segment instead of a product, often downplay ties to the financial institutions, tap into social media, and some drive traffic through live events. And they're much bigger and more expensive. |
Bank Technology News
March 2010
John Adams |
IVRs Get On The Brandwagon Interactive voice response (IVR) systems are increasing in importance as a retention tool in the financial services industry. New systems can be linked to CRM systems, and can move callers and customer data between departments. |
Bank Technology News
March 2010
Louis Hernandez, Jr |
Better Pricing Heals Wounds What can banks do to keep customers? They can use relational pricing, which allows a financial institution to customize the way it calculates service charges based on relationships between account transactions, balances and other aspects of relationships. |
CRM
March 2010 |
The 2010 CRM Service Awards: Introduction These awards are designed to remind us that technology plays a critical role in the customer experience. |
CRM
March 2010 |
The 2010 CRM Service Awards: Service Leaders The best of the best in the CRM industry's support and service sector. |
| <Older 8791-8800 Newer> Return to current articles. |
