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Entrepreneur
June 2003
Mark Henricks |
Early Bird Did you jump the gun by going with the wireless standard "A"? Maybe not.   |
CRM
June 2, 2003
Barton Goldenberg |
Goodbye Wires Hello instant-connectivity-and-contact customer access. |
CRM
June 2, 2003
Ramin Ganeshram |
Scoring With an Inside Pitch How Erik Seoane, director of service delivery for Intuit's Turbo Tax, convinced the company's CIO and CFO to embrace CRM. |
CRM
June 2, 2003
Lisa Picarille |
Good Things Come in Small Packages When it comes to CRM size matters, but that doesn't mean bigger is better. |
CRM
June 2, 2003
Martin Schneider |
Hosts With the Most (Partners, That Is) ASP partnerships are aimed at giving customers robust CRM at a low price point. But are two vendors better than one? |
CRM
June 2, 2003 |
CRM Defined: Real-Time Enterprise A real-time enterprise (RTE) shares information with employees, customers, and partners in real time through the complete supply and demand chains. This allows the company to instantly alert individuals to changes in customer demand, inventory, competitive actions, and profitability. |
CRM
June 2003
Lisa Picarille |
Do-it-Yourself CRM IT solutions reseller and integrator Optimus couldn't find a CRM solution to meet its in-house needs without major modifications, so it decided to build one. |
CRM
June 2003
David Myron |
One CRM Success Leads to Another Executives at FSC Securities were so pleased with its first CRM project that they happily took on a second. |
CRM
June 2003
David Myron |
CRM in Action: Creating Cost Savings How the city of Dallas was able to streamline billing to improve services |
CFO
June 1, 2003
Doug Bartholomew |
The Summer of Our Content Most workers are drowning in documents. But is "content management" the answer? |
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