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CIO
June 1, 2003
Stephanie Overby |
Inside Outsourcing in India Outsourcing to India can provide a huge payback -- if you're willing to work at it. Two offshore veterans share their hard-earned lessons to help you determine if Indian outsourcing is right for your company.   |
CIO
June 1, 2003
Ben Worthen |
No Tolerance for High Maintenance Fed up with rising costs of software maintenance, CIOs are finding they have the power to negotiate better terms up front and get more bang for their buck. |
CIO
June 1, 2003
Elana Varon |
R.O.Iowa By centralizing its state IT budget process, establishing a scoring method and instituting value metrics, Iowa has become a national model for gauging project ROI. |
CIO
June 1, 2003
Mohanbir Sawhney |
Forward Thinking About Reverse Auctions It's easy to overestimate the value of this online procurement tool. |
CIO
June 1, 2003
John Hunter |
I Want My QVC Want customers' trust? The author, QVC's senior VP of customer service, advises using technology to build long-term relationships, not to maximize today's sales. |
CIO
June 1, 2003
Melissa Solomon |
Beware of Anti-Americanism When rolling out global IT projects, CIOs based in the United States need to navigate both technical and cultural hurdles. |
CIO
June 1, 2003
Tom Davenport |
A Measurable Proposal -- The New Work Order The author is betting on a new, big idea: knowledge workers are people too. Can their processes be quantified? Can we help their plight? This might just be the new reengineering. |
CIO
June 1, 2003
Megan Santosus |
A Successful Switcheroo CIOs find it hard work to change industries, but groundwork and speed make it possible. |
CIO
June 1, 2003
Susan H. Cramm |
10 Worst Mistakes CIOs Can Make How to get yourself thrown out of the game |
CIO
June 1, 2003
John Edwards |
Creative Management Intellectual property asset management tools help businesses get a handle on mind-based products. |
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