Technology Management

Magazine articles on organizing and integrating technology systems.

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CRM May 2003 Lisa Picarille	CRM in Action: Centralize Valuable Sales Data The Challenge: Bring customer data into a central repository to improve sale processes and forecasting.
CRM May 2003 David Myron	Don't Call Me, I'll Call You Aspect Communications is releasing its Scheduled Callback solution, which gives customers the option to receive return phone calls from the contact center they called, instead of waiting on hold.
CFO May 1, 2003 Jason Karaian	Where Wireless Works Mobile technology may work even better beyond the executive suite.
CFO May 1, 2003 Doug Bartholomew	Design and Conquer PLM, or product life-cycle management, claims to speed manufacturing, cut R&D costs, and boost sales.
IndustryWeek May 1, 2003 Tonya Vinas	CRM 2.0 Companies are building more focused customer strategies as products emphasize low cost, quick implementation and extended capabilities.
CIO April 15, 2003 Ben Worthen	What to Do When Uncle Sam Wants Your Data As the czars of data, CIOs better be prepared when the FBI knocks on their doors.
CIO April 15, 2003 Fred Hapgood	Plug and Pay Utility computing promises processing power when you need it, where you need it. But the technology isn't making sparks fly yet.
CIO April 15, 2003 Geoffrey James	The Auditors Are Coming, the Auditors Are Coming... and That Could Be Good News for You Corporate accountability has Washington's attention, and now the auditors have their pencils sharpened for IT processes and projects. Here are nine strategies for working with auditors before, during and after an accounting exam.
CIO April 15, 2003 Sarah D. Scalet	The Pirates Among Us The entertainment industry is battling the illegal distribution of copyrighted music and movie files -- and will stop at nothing to enlist your help.
CIO April 15, 2003	The Earliest Adopter Microsoft's IT boss is the first to install, the first to deploy and the first to judge. Consequently, he's learned a little bit about rollouts.
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