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CRM
August 1, 2009
Donna Fluss |
Doing More of What You Already Do Performance management is a contact center requirement.   |
CRM
August 1, 2009
J. David Lashar |
Servicing Software-as-a-Service Trade-Offs, Part 2 - The Technology Side: "The end of software" doesn't mean the end of software headaches. |
InternetNews
August 4, 2009 |
Cyber War Could Cause Global Collateral Damage The effects of an all-out cyber war would be impossible to control and could be felt worldwide, experts say. |
InternetNews
August 4, 2009 |
Mozilla Patches Firefox for Black Hat Flaws Firefox 3.5.2 and 3.0.13 fix issues new and old in the open source browser. |
InternetNews
August 4, 2009 |
Businesses Not Immune to Botnets, Report Warns A new report delivers best practices on dealing with this spam vector. |
Bank Systems & Technology
August 3, 2009
Maria Bruno-Britz |
Almost 600,000 Affected by Network Solutions Data Breach Web hosting company Network Solutions revealed Friday that unauthorized code was used to transfer the credit and debit card information from the e-commerce websites of 4,343 of its merchant clients to servers outside the company. |
| AskMen.com |
No More Facebook: The Pentagon The Pentagon is reviewing the use of Facebook and other social networking sites on its computers with an eye toward setting rules on how to protect against possible security risks. |
InternetNews
August 3, 2009
Sean Michael Kerner |
Update Your App, Get Pwnd New research identifies weaknesses in update mechanisms for hundreds of popular applications. |
InternetNews
August 3, 2009
Alex Goldman |
Mobile, Social Networks Threaten IT: Symantec IT management is getting tougher as new threats (e.g. 'scareware') emerge and old ones persist. |
InternetNews
July 31, 2009 |
SMS, iPhone, Android Under Attack at Black Hat A series of researchers take the stage showing both operating system and carrier issues with SMS security. |
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