Technology Management

Magazine articles on organizing and integrating technology systems.

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CRM June 1, 2009 Christopher Musico	Service and Social Media: You're Not Social (Enough) Communities and channels are rapidly expanding - and your company needs to at least know its place in all of them.
IndustryWeek June 17, 2009 Vivek Bapat	A Wise IT Move Targeted IT spending in a down economy boosts the bottom line and sets the stage for top-line growth when the market recovers.
IndustryWeek June 17, 2009 Guy Barlow	Keep Risk At Bay Although risk assessment never will be an exact science, today's IT solutions are effective and can help companies identify and mitigate risk.
InternetNews June 17, 2009 Alex Goldman	Google's E-Mail, Cloud Security Criticized Security experts say Google could do more to protect users, though the company worries about the impact on users' experiences.
InternetNews June 17, 2009 Alex Goldman	Hacked Government and Corporate PCs for Sale A new report from Finjan says that the latest criminal markets are more sophisticated than ever before.
Insurance & Technology June 16, 2009 Anthony O'Donnell	Highmark Rolls Out Real-Time Claims Tools Pilot begun last November shows high rates of satisfaction among providers who use the real-time claims processing and member liability estimation tools via the Highmark's NaviNet provider portal.
InternetNews June 16, 2009 Sean Michael Kerner	A New Hailstorm for Application Security As new attacks continue to evolve, Cenzic rolls out new cloud and on-premises offerings.
Insurance & Technology June 12, 2009 Nathan Conz	Technology, User Experience Keys to Grange Rebranding As Grange Insurance responds to market changes with a corporate rebranding and other business initiatives, its technology organization seeks to improve the user experience of two important groups - independent agents and policyholders.
CRM June 1, 2009 Lauren McKay	Social Shepherds Many enterprises are developing social strategies to become more transparent, which is great for customers and corporations in general. There's always some amount of risk, however.
CRM June 1, 2009 Jessica Tsai	Required Reading: Socially Aware The co-author of Throwing Sheep in the Boardroom explains why it's not so easy for companies to simply hop aboard the social media bandwagon.
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