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CRM April 1, 2003 Annette Walker |
A Healthy Dose of CRM Annette Walker, senior vice president, strategy, Memorial Care Centers, tells how a little can data lead to an extra $7 million a year.  |
Inc. April 1, 2003 Inc Staff |
2003 Tech Buying Guide: Here, There, and Everywhere Staying connected to your small business while not losing sight of your bottom line.  |
CRM April 2003 David Myron |
Delivering on its Promise CRM is turning call centers into profit centers.  |
CRM April 2003 Jason Compton |
The 10 Best Things to Do With Your Data You've made a considerable investment in gathering customer information. Now it's time to put that data to work for you -- and get a return on your investment in the process.  |
CRM April 2003 Ginger Conlon |
Making CRM Pay Off Like any worthwhile endeavor, it takes a great deal of planning and effort to get real results from CRM.  |
CRM April 2003 Jason Compton |
Creating a Uniform Sales Culture How Allied streamlined 30 varied sales strategies into one.  |
IndustryWeek April 1, 2003 John Teresko |
Extending Ethernet Everywhere Manufacturing's embrace of the compelling advantages of Ethernet is rapidly extending the corporate network solution onto the factory floor. Watch it get better.  |
IndustryWeek April 1, 2003 David Drickhamer |
EDI is Dead! Long Live EDI! Think it's time to abandon your investment in EDI (electronic data interchange)? Think again. The granddaddy of e-commerce protocols has survived XML and the Internet.  |
CFO March 18, 2003 Anne Stuart |
A Hire Power Services E-procurement is quietly gaining ground, helping companies control an expense that often escapes scrutiny.  |
CFO March 17, 2003 Russ Banham |
Quantum Loop "Performance" is its middle name -- can new software help companies link past, present, and future?  |
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