Technology Management

Magazine articles on organizing and integrating technology systems.

Old Articles: <Older 701-710 Newer>

CRM February 2003 Lisa Picarille	Charitable Groups Profit From CRM Nonprofit organizations need CRM as much as for-profit businesses do.
CRM February 2003 David Myron	Support Gets a Face-Lift Allergan was able to automate the routing of 80 percent of all inbound, Web-generated emails, based on the business rules the company put in place.
CRM February 2003 Martin Schneider	Clean Data Improves Integration An integrated ERP and CRM solution may help many companies maintain high data quality, but it's not a quick fix.
CRM February 2003	CRM in Action: Low-Cost Data Analysis Not only has FiberMark reduced the cost of printing paper and ink cartridges by eliminating printed sales reports, but the reduction in sales reports also has resulted in a major reduction in system costs.
Inc. March 1, 2003 Anne Stuart	Technology: Good Call Voice-over IP -- telephoning on the Web -- is at last coming into its own as a way to save big on telecom.
CIO February 15, 2003 Scott Berinato	All Systems Down A blow-by-blow record of one of the worst healthcare IT crises in history and what CareGroup CIO John Halamka learned from it.
CIO February 15, 2003 Stephanie Overby	This Could Be the Start of Something Small Cheaper and faster has become the motto of almost every CIO, and that's why the reign of vast enterprisewide application suites is drawing to a close. Taking their place are targeted point applications. Here's how CIOs are making the switch.
CIO February 15, 2003 Stephanie Overby	The Incredible Lateness of Delta Delta Air Lines is undertaking a billion-dollar upgrade aimed at making the technology laggard an industry leader. But will unstable economic and travel environments stand in its way?
CIO February 15, 2003 Sarah D. Scalet	The Unlikeliest G-Man Can Darwin John, a mild-mannered, compulsively conceptual CIO, survive in the FBI's macho culture long enough to transform the bureau from a technological Keystone cop shop to an IT-powered collection of supersleuths? Don't bet against him.
CIO February 15, 2003 Keen & Digrius	The Emotional Enigma of Intangibles There are equal measures of art and science to factoring the intangible benefits of IT investment decisions into a business case.
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