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CIO January 15, 2003 Ben Worthen |
Hot Potato! When inventory is eliminated, it doesn't necessarily disappear -- it may simply show up in someone else's warehouse. Eventually, that costs someone time and money. But new strategies and products are coming online that replace inventory with information, and do so quickly and cheaply.  |
CIO January 15, 2003 Lauren Gibbons Paul |
Suspicious Minds Collaboration among trading partners can unlock great value. Mistrust is the barrier. Here are six ways to build confidence.  |
CIO January 15, 2003 Meridith Levinson |
Get On Board - Corporate Governance CIOs are being sought-after to serve on corporate boards, a unique opportunity to help right many wrongs. But there are risks -- you must be prepared, be aware and be diligent when you jump on board.  |
CIO January 15, 2003 John Berry |
How to Apply EVA to IT Looking at IT investments through the lens of an EVA (economic value added) analysis can help quantify and demonstrate their value in language your CFO will understand.  |
CIO January 15, 2003 Mohanbir Sawhney |
New Value, Same Customers The value of customers goes beyond what they spend. By using activity-based costing approaches to allocate marketing, sales and support costs to specific customer accounts, you can create a more accurate picture of what your customers are really worth.  |
CIO January 15, 2003 Alison Bass |
Online Big Names Say "Don't Disturb" Worldcom, Merck, AOL, J.P. Morgan Chase -- all four corporations have seen their stock prices and reputations pummeled. These four corporations appear to share something else: a lousy record when it comes to being responsive to their online customers.  |
CIO January 15, 2003 Elana Varon |
Three Questions for Larry Bossidy Larry Bossidy, coauthor of Execution: the Discipline of Getting Things Done, earned a reputation as an executive who got results. Now retired, Bossidy shared blunt advice about corporate discipline in an interview  |
CIO January 15, 2003 Julie Hanson |
Think Like a CFO Leave it to an IS professor to state it definitively: The trend of focusing IT spending on capital projects and not integrating that spending into set budgets is over. That makes it even more important for CIOs to know how to think like a CFO.  |
CIO January 15, 2003 Marc Ferranti |
Noble's General Store James Noble, vice president and CIO at Philip Morris, set up a company store for IT services, what he calls a "service center model on steroids."  |
CIO January 15, 2003 Timothy Wright |
Changing Horses in Midstream How the CIO of Terra Lycos helped his company change direction, fast.  |
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