Technology Management

Magazine articles on organizing and integrating technology systems.

Old Articles: <Older 6251-6260 Newer>

CRM February 1, 2008 Marshall Lager	Tying Up Cable's Loose Ends A Web-based solution helps Molex Premise Networks log project, customer, and contact information.
CRM February 1, 2008 Jessica Sebor	Sunny Skies for Knology Impact 360 helps to forecast warmer service for Knology's "snowballing" contact center.
CRM February 1, 2008 Jessica Tsai	Tech Solution: Marketing Resource Management Software Business Problem: Marketing needs to manage the back end to free up time better spent delivering relevant creative material and addressing individual customer needs.
CRM February 1, 2008	The Pulse What are your company's plans regarding data quality?
Global Services February 1, 2008	The 2008 Global Services 100 Companies Meet the 100 best global service provider companies that made it to the Global Services 100 list in 2008.
CRM February 2008 Marshall Lager	Rumble in the Office Your sales force and your technology staff may not respect each other's turf, but you'd better broker a truce if you want your business to thrive.
Global Services January 31, 2008	2008 Global Services 100 Survey: Findings The Global Services 100 list, drawn by Global Services and neoIT, now in its fourth year, has come to be seen by the customers as a route to bypass the RFI stage, and the rankings as a means to shortlist candidates for RFP.
Global Services January 31, 2008 Namita Goel	Best Performing Contact Centers--2008 Winner Sitel Contact-center Sitel keeps vibrant with new growth initiatives.
Global Services January 31, 2008 Rinku Tyagi	Best Performing FAO Providers--2008 Winner WNS The FAO practice at WNS has more than doubled its revenues in the past year, with 4,500 people out of a total of 17,000 working in this group, makes WNS the best performing FAO provider.
Global Services January 31, 2008 Adyasha Sinha	Best Performing Infrastructure Service Providers--2008 Winner HCL Technologies One of the earliest provider to venture into Remote Infrastructure Management services, HCL bags the best performing infrastructure service provider award.
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