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CIO October 1, 2002 Susan H. Cramm |
A Letter to CXOs You have the IT capability you deserve.  |
CIO October 1, 2002 Eric Knorr |
It's Alive! Don't you wish the data center could look after itself? According to IBM, the mind-numbing complexity of today's data centers makes the need for self-managing systems acute.  |
D-Lib September 2002 Emile L. Morse |
Evaluation Methodologies for Information Management Systems The DARPA IM Evaluation project has developed an evaluation methodology that can assist system developers in assessing the usability and utility of their systems. The key components of an evaluation plan are data, users, tasks and metrics.  |
CIO September 15, 2002 Christopher Koch |
The Powers That Should Be IT decisions have to reflect the goals of the business and engage the attention of the business, often without the participation or even the interest of the business. Sound hard? It is. But here's what you can do to make it easier.  |
CIO September 15, 2002 Meridith Levinson |
The Best Offense While most security dollars go to technology, CIOs in our exclusive survey say investments in staff -- and education efforts to guide them -- must back up that robust firewall.  |
CIO September 15, 2002 Stephanie Overby |
How to Win Friends and Influence Users The ability to handle tough users is a vital skill for CIOs, since the success of any enterprisewide implementation hinges on user adoption.  |
CIO September 15, 2002 Alice Dragoon |
Bowling for Customers After failing miserably on its first attempt, AMF Bowling Products got sales-force automation right. Here's how they did it.  |
CIO September 15, 2002 Meridith Levinson |
How to Get Your House in Order Everyone knows that every warehouse should run on the same system and be integrated seamlessly with the business's back end. But what everyone knows and what everyone can do are two different things.  |
CIO September 15, 2002 Christopher Hoenig |
Take It to the Next Level Challenges for CIOs who think they've done it all.  |
CIO September 15, 2002 Mohanbir Sawhney |
Getting Real About Getting Paid What if companies were compensated based on the value they created for their customers?  |
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