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CRM July 1, 2007 MacGibbon & Schumacher |
Owning E-commerce Technology Simplifying the business will allow e-commerce managers to focus on core competencies that drive the top line.  |
CRM July 1, 2007 Marshall Lager |
Test-Tube Implementation A bio-med supplier turns its CRM system around over the years as its client list grows.  |
CRM July 1, 2007 Jessica Sebor |
EMC Improves Its Marketing ABCs Unica teaches the EMC how to work smart.  |
CRM July 1, 2007 Coreen Bailor |
On-the-Go WFM Efficiency: A turnkey framing company looks to mobile workforce management technology to automate its method for capturing timesheet and job status data.  |
CRM July 1, 2007 Rick Masterson |
Secret of My Success:dbaDIRECT's Outsourcing Hit Medical Data Systems moves its data management operations to realize mid-market growth.  |
CRM July 2007 Marshall Lager |
The Alignment CRM capabilities and business processes enable technology to shine.  |
InternetNews June 29, 2007 Andy Patrizio |
Spammers Are Playing Your Boss For A Sucker Spammers now target C-level execs, figuring they won't know better.  |
Insurance & Technology June 20, 2007 Peggy Bresnick Kendler |
Industry Leaders Discuss The Opportunity Of Web 2.0 By enabling a higher level of user empowerment, Web 2.0 tools promise to revolutionize business collaboration and consumer interactions in the insurance industry. But adoption has moved slowly.  |
Insurance & Technology June 20, 2007 Lisa Valentine |
CUNA Mutual Group CIO Tom Gosnell Talks With I&T About The Company's Customer Operations Transformation CUNA Mutual Group CIO Tom Gosnell and his team are in the midst of a three-year customer operations transformation that includes merging more than 50 call centers into three and consolidating 37 product administration systems into a few applications.  |
Insurance & Technology June 1, 2007 Anthony O'Donnell |
Insurers Advance on the ECM Ideal Enterprise Content Management suggests a kind of dream state for an insurance company wherein all types of content can circulate easily throughout the enterprise.  |
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