Technology Management

Magazine articles on organizing and integrating technology systems.

Old Articles: <Older 5441-5450 Newer>

CRM June 2007 Coreen Bailor	Wise Guide Knowledge management processes increasingly work as part of an organization's resolution of a core contact center conundrum: improving service experience while trimming costs.
CRM June 2007 Ian Jacobs	We Can't Rewind, We've Gone Too Far Stop regarding video as another technological nuisance -- video will achieve the CRM trifecta of lower costs, better service, and happier customers.
Investment Advisor June 2007 Lauren Barack	Streamlining Broker/dealers are aiming for a one-click model for their technology platforms.
Investment Advisor June 2007 Savita Iyer	Building Collaboration Reps of Securities America are thrilled with the company's new knowledge-sharing and peer support program, which makes use of the Internet so that reps can share their brain power with each other to enhance the business performance of their practices.
InternetNews May 31, 2007 Sean Michael Kerner	Firefox 1.5 Gets Its Last Update New updates fixing Firefox 2.x and 1.5.x are out, including at least one critical flaw.
The Motley Fool May 31, 2007 Toby Shute	Honeywell Geeks Out The defense contractor has become one of the first large companies to try out social bookmarking within its organization's intranet. Honeywell won't be the first to go this route, but to me, it speaks well to the company's innovative spirit.
Bank Technology News May 2007 Rebecca Sausner	Cyber Security: Data Breach Insurance Gains in Popularity As data breaches become more frequent, insurance policies offer a range of protections. But should money spent on premiums be spent on shoring up security instead?
Bank Technology News May 2007 Michael Sisk	Ethics: You Have to Be Good. Everybody's Watching. While the issue of ethics has always been top of mind in IT, there's no doubt the topic is more hotly discussed than in years past.
Bank Technology News May 2007 John Adams	DeutscheBank Will Pitch High-Touch CRM to Others Not only is the institution's global banking unit happy with its high-touch CRM, it's also found a way to lower costs by "nearshoring" the CRM operation.
Bank Technology News May 2007 Rebecca Sausner	Privacy: Keeping Boardroom Info Under Wraps New Internet portal products are designed to wean corporate boards off of paper communication and to prevent a company's most sensitive information from leaking out.
<Older 5441-5450 Newer> Return to current articles.