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CIO August 1, 2002 Meridith Levinson |
Your Place or Mine? You want customers to be able to buy online and pick up at your store. But figuring out how to do that is a major IT challenge. Here's how two retailers pulled it off and why one is balking.  |
CIO August 1, 2002 Geoffrey James |
Microsoft Gets Serious About Consulting You're getting another choice in the contest for your IT consulting dollars: Microsoft. In its move from supporting player to starring role, the software company has created a single consulting organization called Microsoft Worldwide Services, with 12,000+ employees.  |
CIO August 1, 2002 Lorraine Cosgrove Ware |
Whatever Happened to the CTO? Only 65 out of 500 (13 percent) heads of IT use the CTO title. Confusion about the role, tight budgets and ambiguity have slowed widespread acceptance of the CTO title and role.  |
CIO August 1, 2002 Lorraine Cosgrove Ware |
Upward and Onward with Outsourcing Companies are expanding the range of IT services they outsource. Internal staff shortages and cost constraints are primary drivers of outsourcing decisions, but CIOs are finding that they can also improve quality and delivery time of IT projects with the right outsource provider.  |
CIO August 1, 2002 Malcolm Wheatley |
Inside a Security Response Center A growing number of customers have hired Atlanta-based security software and systems vendor ISS, and other security companies such as Enterasys Networks and Cisco Systems, to maintain a real-time watch over their firewalls and systems.  |
CIO August 1, 2002 Daintry Duffy |
GIS Goes Worldwide Dropping costs and simplified usage makes geographic information systems (GIS) technology a mainstream tool.  |
CIO August 1, 2002 Eric Berkman |
Motivational Speech How to keep your employees focused on IT rather than layoffs.  |
CIO August 1, 2002 Edward Prewitt |
Recruiting Tips for Tight Times Search criteria for CIOs shift to executive qualities in lean times  |
CIO August 1, 2002 Susan H. Cramm |
Organizational Physics The fundamental laws of big projects  |
CIO August 1, 2002 Susan H. Cramm |
Answers to Questions on Organizational Physics How do you balance the managerial desire to set achievable, visible targets with the organic desire that all organizations have for refining and changing designs and definitions?... How would a management-by-projects methodology be affected by organizational physics?... etc.  |
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