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Bank Systems & Technology November 1, 2006 Nancy Feig |
KeyBank Finds a Better Way to Branch With MapInfo Executives at KeyBank decide they need a new system for conducting branch analysis.  |
Bank Systems & Technology November 1, 2006 Maria Bruno-Britz |
Offshore Vendors Inconsistent on Security Controls Does outsourcing put customer data at risk?  |
Bank Systems & Technology November 1, 2006 Maria Bruno-Britz |
Bharosa Introduces Fraud Fighting Network Antifraud and authentication solutions provider Bharosa introduced the Bharosa Fraud Intelligence Network, an industry cooperative fraud detection network designed to help members attack fraud more proactively.  |
CFO November 1, 2006 John Edwards |
Buena Vista? After countless delays, Microsoft finally unveils its new computer operating system... The Password Is: "Annoying"...  |
CFO November 1, 2006 Scott Leibs |
Designs of Intelligence As companies extend business-intelligence software to the masses, they should think before they deploy.  |
CRM November 1, 2006 Colin Beasty |
Business Problem: Poor e-mail Response Times Lead to Increased Numbers of Phone Calls to the Contact Center Tech Solution: e-mail management tools. KANA Response... Kintera CRM... Talisma Email...  |
CRM November 1, 2006 Coreen Bailor |
Curbing PC Downtime Ardence, a software platform developer, centralizes a cable outlet with app streaming.  |
CRM November 1, 2006 Coreen Bailor |
Speech Recognition Leads to R&R Fluency Voice Technology helps a travel services company provide its customers with more communication choice.  |
CRM November 1, 2006 Coreen Bailor |
The Ring Dynasty: China's Contact Center Market Intensifies The country's vast population and growing economy are just two of the reasons for the expected uptake.  |
CRM November 1, 2006 Colin Beasty |
Climbing the MDM Ladder Enterprises must walk up the new rungs of master data management and customer data integration solutions to remain competitive.  |
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