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CRM October 1, 2006 Jessica Sebor |
Unicorns, Yetis, and SaaS Dangers Once industry leaders get past their own fears of software as a service, adoption will grow more rapidly than it already has.  |
CRM October 2006 |
The 2006 Influential Leaders These individuals' ideas have helped define the current state of CRM, but more, their influence will shape tomorrow's market. Edward Abbo, SVP of CRM Products, Oracle... Larry Ellison, CEO, Oracle... Greg Gianforte, CEO and founder, RightNow Technologies... etc.  |
CRM October 2006 |
The 2006 Rising Stars Some companies are diving into new waters and making a splash, having demonstrated spectacular innovation. Callidus Software... CAS... Perseus Development/WebSurveyor... SugarCRM... Visible Path...  |
CRM October 2006 |
The 2006 Market Leaders, Part 1 The need for data quality continues to influence every CRM niche. Some of this year's positional shifts will surprise you, and so will some companies that didn't move as much as they might have hoped. Amdocs... SSA Global Technologies... etc.  |
CRM October 2006 |
The 2006 Market Leaders, Part 2 The need for data quality continues to influence every CRM niche. Some of this year's positional shifts will surprise you, and so will some companies that didn't move as much as they might have hoped. Aprimo... SAS Institute... Oracle... etc.  |
CRM October 2006 Bannan & Ellison |
The 2006 Elite Enterprise Suite CRM: Glenmede Trust Company... Midmarket Suite CRM: Pacific Coast Feather... SMB Suite CRM: POS Supply Solutions... etc.  |
CRM October 2006 Barton Goldenberg |
Business Processes Must Precede Technology At implementation, too many organizations depend on CRM software vendors to supply needed business processes.  |
Bank Technology News September 2006 |
Homeland Insecurity One of the toughest battles for bankers may be in combating online security breaches and sophisticated money laundering schemes.  |
Bank Technology News September 2006 Glen Fest |
Site Authentication: Making Sites Spoof Proof An interoperability project by the FSTC aims to standardize how banks validate their sites to users.  |
Bank Technology News September 2006 John Adams |
Mortgage: Making Every Transaction Count As the market cools off, technology is helping mortgage players improve lead generation, closing time and telecommunications to gain new customers and boost performance.  |
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