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InternetNews
June 2, 2006
Clint Boulton |
Hotels.com Warns Customers on Data Theft Hotel booking site Hotels.com has begun sending out letters to some 243,000 customers whose names and credit card numbers were on a laptop stolen from an employee of Ernst & Young, the accounting firm.   |
InternetNews
June 2, 2006
Roy Mark |
Tech Talks Data Retention With DoJ Shrouded in secrecy, top tech executives met Friday with the Department of Justice over a proposal that Internet service providers retain customer records for up to two years. |
CRM
June 1, 2006
Colin Beasty |
Re: Tooling Business Problem: Customer data is scattered throughout legacy systems, preventing a company from fully leveraging it... Tech Solution: Data integration tools... |
CRM
June 1, 2006
Marshall Lager |
Professional Courtesy We talk a lot about breaking down information silos, and that's what e-commerce and business rules engine Selectica did by choosing Marketbright to improve its customer insight. |
CRM
June 1, 2006
Coreen Bailor |
A Sign of the Times Looking for a tool to open up communication with the hearing impaired and provide consistent high video quality while offering platform stability, nonprofit Communication Services for the Deaf selected CosmoCom's CosmoCall Universe Interactive Voice and Video Response. |
CRM
June 1, 2006
Colin Beasty |
Secret of My Success: Minimizing Customer Guesswork Federico Cesconi, head of analytical CRM at Swiss telecom provider Cablecom, discusses how he uses customer analytics to gain foresight into its customers and keep retention rates high. |
Macworld
June 1, 2006
Anton Linecker |
Apple Remote Desktop 3 Apple Remote Desktop 3 is an essential program for any IT professional who needs to manage Macs remotely. Despite some bugs and a relatively weak reporting feature, the sheer number of tools available is amazing. |
CRM
June 2006
Coreen Bailor |
AntiSIPation As more companies migrate from a CTI to an IP infrastructure -- combining voice and data into one network -- new business process capabilities await them, thanks largely to emerging Session Initiation Protocol (SIP) technology. |
Financial Advisor
June 2006
David L. Lawrence |
Is Your Data Secure? Effective -- and cost-efficient -- tools to help your computer system keep its secrets. Adobe Acrobat Professional version 7.0... Tritton Simple NAS... Beyond Micro BME3.5 external enclosure... Winmagic MySecureDoc Personal Edition... etc. |
InternetNews
May 31, 2006
David Miller |
Security Software Gains Many Facets New software releases offer bundled features you might not expect in a security solution. |
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