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InternetNews February 2, 2006 Sean Michael Kerner |
New Firefox Kills Bugs The first new Mozilla Firefox point release of the year is now out addressing a number of bug and security issues. Overall, Danish security firm Secunia rates the aggregate of all the security issues highly critical.  |
PC Magazine February 1, 2006 Oliver Kaven |
Protect Your Business Small businesses have less to protect, but that doesn't mean less to lose: A single attack can cost them everything.  |
CFO February 1, 2006 Russ Banham |
Monumental Challenge Deploying new tech systems can be wrenching, but smarter project management will help you leave the past behind. Here's a simple yardstick to determine whether or not an IT project can ultimately be deemed successful by all parties involved.  |
CFO February 1, 2006 John Edwards |
Pay-per-view ERP Is on-demand transaction software ready for prime time?  |
CFO February 1, 2006 Scott Leibs |
They Can Get It for You Wholesale Third-party software negotiators promise big savings. So why are they struggling to get noticed?  |
CFO February 1, 2006 Scott Leibs |
Can I See Your Receipt? The Business Software Alliance will pay up to $50,000 to anyone who blows the whistle on a company that is found to have unauthorized software somewhere within the organization.  |
CRM February 1, 2006 Galia Ozari |
From Great to Gruesome Instead of building Web sites as either a dumping ground for frequently asked questions or for mere e-commerce transactions, retailers must use their sites to improve two-way communication with customers.  |
CRM February 1, 2006 MacGibbon & Schumacher |
BPO's Next Level Exploring the possibilities of high-value-added BPO, as well as its more traditional productivity improvements, will help businesses create differentiated, compelling value propositions.  |
CRM February 1, 2006 Phillip Britt |
Scheduling Tool Traction By implementing a new workforce scheduling application, agent hours have been reduced by 20% at Taction, a call center outsourcing company.  |
CRM February 1, 2006 Coreen Bailor |
Furnishing Service Excellence By selecting Sento services and solutions, Overstock.com has saved about 30 percent to 40 percent in overall customer care costs and more effectively and efficiently handled customer queries.  |
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