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CRM February 1, 2006 Alexandra DeFelice |
Return on Rupees By using Unica's Affinium products, India-based HDFC Bank increased marketing campaign volume by more than 200% in the first six months of deployment and by 500% in fiscal year 2005.  |
CRM February 1, 2006 Marshall Lager |
Cleaner Page Loads with AJAX What can companies do when they need granularity in their dashboards? The answer is, clean them up with AJAX (Asynchronous JavaScript and XML).  |
CRM February 1, 2006 Alexandra DeFelice |
Tracking Customer Behavior Understanding how individuals view Web sites can prevent them from going to competitors when transactions fail.  |
CRM February 1, 2006 Coreen Bailor |
MarketScope: CRM's Professional Look Professional services firms' adoption of CRM has been low; analytics functionality and the hosted model may help raise it.  |
InternetNews February 1, 2006 Clint Boulton |
Microsoft Issues Own Blackworm Warning Microsoft is preparing users for the arrival of the Blackworm, a mass mailing malware variant expected to infiltrate and slam personal computers this Friday.  |
Bank Technology News February 2006 Glen Fest |
Risk Management: BITS Offers Outsourcing Report Card Pooled outsourcer assessments offer banks and vendors uniform reviews of risk management capabilities.  |
Bank Technology News February 2006 Shane Kite |
Security: Aberdeen Doles Out Web-Safety Business Years of acquisitions created a network of systems that were making Internet security increasingly problematic. Aberdeen Asset Management's answer? Tap a managed security provider.  |
Bank Technology News February 2006 John Adams |
Developing Standards: IFX Gains Speed As Message Standard Businesses are expanding and automating, and that means more systems integration. IFX may replace proprietary message formats with a simpler standard.  |
CRM February 2006 Marshall Lager |
SOA Simple An examination of service-oriented architecture and its growing impact on the applications landscape.  |
CRM February 2006 Coreen Bailor |
6 Common Contact Center Mistakes Here, contact center industry experts reveal six common, but sometimes overlooked, blunders that plague the industry, and offer advice for avoiding or reversing missteps.  |
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