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CRM December 2005 Colin Beasty |
11 Ways to Ensure CRM Success We asked consultants to list some common CRM mistakes, and to then advise readers on how to avoid them. What we found was that no matter the type of company, good CRM practices are often applicable to companies in many industries.  |
CRM December 2005 Jim Dickie |
What's Hot, What's Not, and What's Next At year end we evaluate the impact of Software as a Service (SaaS), Siebel, and knowledge sharing and analytics.  |
IEEE Spectrum December 2005 Steven Cherry |
Watch What You Watch PixAlert, a Dublin, Ireland, start-up, claims to be the first company with software that can find pornographic digital pictures no matter how they enter the office PC. The software was introduced this past February, and so far the firm has shipped about 200 000 user licenses.  |
Investment Advisor December 2005 Andrew Gluck |
The Gluck Report, Part I: The Big Three's Tech Plans for 2006 New tech initiatives from the leading custodians have lots of features aimed at attracting and winning over RIAs without making them feel like they're losing their independence. We talk to the tech heads at Schwab, Fidelity, and TD Waterhouse.  |
InternetNews November 30, 2005 Sean Michael Kerner |
New Optical Formats Hold Promise for Storage Do next-gen optical formats have a place in the enterprise storage stack? At least a few vendors see promise.  |
InternetNews November 29, 2005 Sean Michael Kerner |
Gartner Predicts Key Tech Trends for 2006 A research firm identifies six trends that will shape the IT industry next year and beyond.  |
CIO December 1, 2005 Cindy Waxer |
How Lowe's Grows Smart companies are moving into enterprise portfolio management, a more sophisticated approach to an old process. Retail giant Lowe's is using EPM to make decisions on everything from staff management to store openings.  |
CIO December 1, 2005 Susannah Patton |
Why Paul Levy Loves His CIO The CEO of Beth Israel Deaconess Medical Center knows technology saves both lives and money. That's why he's agreed to give his IT department an investment transfusion.  |
CIO December 1, 2005 Meridith Levinson |
A Season on the Brink Like the past five, this holiday season promises to be a downer for most big stores. But not all. Two department stores are relying on IT to buck the downward trend.  |
CIO December 1, 2005 Thomas Wailgum |
Mastering Mobile Madness Wireless devices are multiplying, making more people more productive - and creating enormous management, support and security headaches for CIOs. You need a plan for juggling these new gadgets. Here's the plan.  |
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