Technology Management

Magazine articles on organizing and integrating technology systems.

Old Articles: <Older 3541-3550 Newer>

CRM November 1, 2005 Marshall Lager	What Is SOA? The basics behind service-oriented architecture and why it's important to your business.
CRM November 1, 2005 Colin Beasty	Wonders of a Wireless World Between Wi-Fi and the arrival of 3G technology, VoIP, and dual-mode handsets, the ability for enterprise workers to connect to back-office applications like sales automation and CRM is rapidly increasing.
CRM November 1, 2005 Marshall lager	When Disaster Strikes Emergency services operate like any other business; those with weak communication and slow response to customer needs fail while good CRM practices can greatly improve an organization's ability to take care of its customers and improve the bottom line. In this case, the bottom line is lives saved.
CRM November 1, 2005	The Pulse: How Are You Using Blogs in Your Business? This reader poll shows what percentage of respondents are using and managing blogs and/or RSS feeds at their enterprise.
Financial Planning November 1, 2005 Ed McCarthy	Internet Calling Advisers have begun experimenting with VoIP services -- which send voice messages over data lines -- with mixed results.
Financial Planning November 1, 2005 Pamela Black	Shelter from the Storm National disasters have underlined the importance of business continuity planning for financial advisers -- it's not just about compliance.
Food Engineering November 1, 2005 Harry Forbes	Miller cools the energy blues via KPIs Miller Brewing Company's strategy for reducing energy consumption in its brewing operations includes each of its breweries having a set of key performance indicators related to energy usage, which are reported to corporate engineering monthly.
CRM November 2005 Marshall Lager	CRM's High Wireless Act Wireless immediacy allows enterprises to pursue CRM simplicity with powerful rewards for everyday functions.
CRM November 2005 Coreen Bailor	Avoiding the Speech Rec. Wreck Speech recognition has struggled to move into the mainstream, but these applications are picking up where touch tone IVR leaves off.
CRM November 2005 Barton Goldenberg	Keeping the Faith A tale of two companies' CRM implementation experience -- one a raving success and the other now in a six-month delay. Here's what happened and why business process improvements matter.
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