Technology Management

Magazine articles on organizing and integrating technology systems.

Old Articles: <Older 3191-3200 Newer>

CRM August 1, 2005 Alexandra DeFelice	The Money Tree A financial services company estimates an 850% ROI from implementing Teradata's data warehouse and CRM solutions.
CRM August 1, 2005 Phillip Britt	The Bunny Hops Into Marketing Performance A new data warehouse and software help improve customer retention efforts at Playboy.com.
CRM August 1, 2005	The Pulse: What Are Your Data Security Problems? Readers weigh in on their data security issues.
CRM August 1, 2005 Marshall Lager	RFID: Beyond Concept Radio frequency ID tagging is no longer a what-if question, but other questions remain, especially those of privacy.
CRM August 1, 2005 Coreen Bailor	The Next Step in Anger Management Speech analytics solutions are enabling companies to track and analyze emotional cues. In fact, speech analytics is allowing organizations to target issues with certain business processes that extend beyond the contact center into the rest of the enterprise.
InternetNews August 1, 2005 Jim Wagner	Cisco Patches Amidst Uproar The company fixes the software, but its methods to silence the vulnerability before the patch was released has raised eyebrows.
CRM August 2005 Coreen Bailor	Do It Yourself Web self-service done right, in the right enterprise, can return some real benefits. Here, a review of the five top vendors with robust, integrated solutions.
Insurance & Technology July 29, 2005 Wendy Toth	CIC Saves With Captiva Cincinnati Insurance Companies is on track to save $5 million annually with the eScan electronic document solution from Captiva Software.
Insurance & Technology July 28, 2005 Anthony O'Donnell	Less Is More How does vendor selection related to fraud reduction for financial institutions?
Insurance & Technology July 27, 2005 Wendy Toth	Opportunity Knocks An insurance carrier's vice president of information systems completed a challenging project to consolidate the disparate systems of autonomous lines of business in almost 10 years.
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