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CRM July 2005 Marshall Lager |
Breaking Down the Silos Get back to the roots of CRM with this refresher course on integration.  |
CIO July 1, 2005 Abbie Lundberg |
Free, But Not Risk-Free CIOs need to advocate for testing and training when their companies invest in new, less proven technologies like Linux.  |
CIO July 1, 2005 Meridith Levinson |
Circuit City Rewires Circuit City is trying to regain its once commanding lead in consumer electronics with a new customer-centric strategy and a heavy investment in IT. But will the turnaround come in time?  |
CIO July 1, 2005 Richard Pastore |
I.T. Energizer Energy provider Southern Company CFO Tom Fanning says it's a mistake to view IT as a cost center. He wants investment in new systems to power the bottom line.  |
CIO July 1, 2005 Carrie Mathews |
How to Improve Outsourcer Relationships A panel of IT professionals shares tips and insights on improving outsourcing relationships.  |
CIO July 1, 2005 Rob Austin |
No Crystal Ball For I.T. Because information technology changes so rapidly and many users don't understand its capabilities, it's hard to envision what the enterprise system will look like until you build it.  |
CIO July 1, 2005 Gary Beach |
Invest, Don't Spend Wake up, America! If our companies do not start soon to strategically invest in technology and a technically skilled workforce, we will be the bricklayers of the 21st century.  |
CIO July 1, 2005 Thomas Wailgum |
Is Big Brother Coming to Your Wallet? Despite privacy worries, the march is on toward putting RFIDs in individuals' wallets, whether or not they want them. Whenever companies decide to deploy RFIDs containing personal data, CIOs will have to figure out what's going to be done with the data.  |
CIO July 1, 2005 Susannah Patton |
Getting the Word on Portfolio Management IT leaders can benefit from portfolio management because they face pressure to cut costs while providing more services.  |
CIO July 1, 2005 Lorraine Cosgrove Ware |
Don't Get Hit with a Big Software Ticket CIOs may be tempted to save on hardware costs through capacity on demand and dual-core processing, but there may be a catch.  |
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