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InternetNews
April 29, 2005
Paul Shread |
New Globus Toolkit 'Enterprise Ready' The 4.0 version of the Globus Toolkit, the de facto standard for grid computing, appears to be aimed squarely at growing commercial and enterprise interest in grid technology.   |
CRM
May 2, 2005
Denis Pombriant |
Enlisting CRM to Fight Spyware Malicious applications are challenging the Internet's integrity as a business tool. |
CRM
May 2, 2005
Eric Krell |
Keeping the Project Team in Stride Month 11: Dragons, snakes, and oh yeah, here comes the finish line. As Churchill Downs Inc.'s CRM project year-one deadline approached, the project team's focus has grown almost entirely tactical. |
CRM
May 2, 2005 |
Medical Action Industries The company is using CRM to put the force back into sales force automation. |
CRM
May 2, 2005
Coreen Bailor |
Convergence in the Contact Center Customers will have a single upgrade path, single maintenance environment, and singular user interface. |
CRM
May 2, 2005
Phillip Britt |
Making Use of Analytics Analysis is an increasingly important part of CRM, yet it's misunderstood by many executives. Here are tips on how to use business intelligence. |
CRM
May 2, 2005
Coreen Bailor |
Hosted Applications and VoIP: Ready for Contact Centers? Enterprises are debating these choices as their potential continues to mature. |
CRM
May 2, 2005
Colin Beasty |
Is It Time for Real Time? Recent debuts of real-time enterprise tools by Microsoft and AOL could help jump-start presence management in the contact center. |
CRM
May 2, 2005
Coreen Bailor |
SecureWorks Protects Its Growth The Internet security company employs a scalable CRM system to handle its growth. |
CRM
May 2, 2005
Colin Beasty |
The Girl Scouts Unite Behind Order Tracking The provider of America's familiar cookies uses QuickBase to oversee order, shipment, and inventory management. |
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