Technology Management

Magazine articles on organizing and integrating technology systems.

Old Articles: <Older 2611-2620 Newer>

CRM March 1, 2005 Colin Beasty	The End of Independence? Best-of-breed applications are feeling more pressure from full-suite solutions.
CRM March 1, 2005 Coreen Bailor	Call Centers 24x7 Goes Virtual The contact center outsourcer implements Five9's hosted solutions to keep up with burgeoning business.
InternetNews March 1, 2005 Jim Wagner	Fresh Bagle Attacks Under Way A wave of Bagle variants is slipping past anti-virus software and into computers.
InternetNews March 1, 2005 Clint Boulton	Intel, VMware Sign Virtualization Pact VMware's virtualization software will help Intel customers consolidate resources by running multiple instances of an operating system or application on one physical machine.
CRM March 2005 Jason Compton	No-Tech CRM How to improve customer satisfaction without relying on software, servers, and screen pops.
InternetNews February 28, 2005 Michael Singer	PeopleSoft Users on the Fence: Report PeopleSoft customers jumping ship, climbing aboard Oracle's.
Managed Care February 2005 Tony Berberabe	Information: It's Better When You Share Today's version of a community health information network, the regional health information organization, is a collaborative of health plans, health care providers, and hospitals in a given geographic area that collects patient information stored on a secure Web site.
Fast Company March 2005 Ryan Underwood	Office Handbook This is what filling out an expense report can really be like when the system's been designed to work against you.
InternetNews February 28, 2005 Clint Boulton	'Internet Concierge' Plots Web Services Course Corporate employees can use Rearden's policy-based application to purchase goods and book flights, hotels and dining appointments through a Web browser.
InternetNews February 28, 2005 Paul Shread	Bank's Tape Loss Puts Spotlight on Backup Practices Senators consider legislation after Bank of America's admission that the company lost data tapes containing federal workers' customer and account information.
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