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CRM November 15, 2004 |
Hot Seat: What CRM Trend Will Have the Biggest Impact in 2005? Top executives weigh in on where CRM is headed in the coming year.  |
CRM November 15, 2004 Jason Copmton |
RFID: Ready for Industry Deployment? The product-tagging system must be used as more than supercharged bar codes.  |
CRM November 15, 2004 Eric Krell |
New Mexico's Box Office Blockbuster CRM plays an essential supporting role in New Mexico's economic development.  |
CRM November 15, 2004 Jason Compton |
CRM Success Is an Evolution Wells Fargo banks on CRM process improvements for capturing new business.  |
CRM November 15, 2004 Colin Beasty |
Peoria Nissan Puts Customer Acquisition in High Gear CRM drives an Arizona car dealership to rev up its active prospects.  |
InternetNews November 30, 2004 Jim Wagner |
IBM, Fujitsu Seek Collaborative WSDM Work on a standard method for Web services management is just the beginning of a more far-reaching collaboration effort.  |
Wall Street & Technology November 29, 2004 Ivy Schmerken |
Learning How to Share Banc of America Securities has made major cost-cutting strides by creating a central hub to aggregate and validate reference data so a single source can feed front-, middle- and back-office applications.  |
Wall Street & Technology November 29, 2004 Charles Babcock |
Software's Next Step Services-oriented architectures are being embraced by business-technology specialists charged with creating more efficient IT infrastructures.  |
Wall Street & Technology November 29, 2004 Jim Middlemiss |
Riga to Manila to Mumbai More Wall Street firms are considering offshore outsourcing than ever before - and their choices are growing by the minute.  |
Wall Street & Technology November 29, 2004 Jonathan Weitz |
PPM: A Master Plan for Agility Imagine you are the CIO of a financial-services company that is merging with a competitor. After some investigation, you uncover an inventory of thousands of homegrown applications.  |
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