Technology Management

Magazine articles on organizing and integrating technology systems.

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InternetNews November 18, 2004 Paul Shread	ExaGrid Does It All For Less ExaGrid Systems has unveiled what the company claims is 'the first fully integrated storage and data protection solution.'
InternetNews November 18, 2004 Michael Singer	Major Security Patch Overhaul For Oracle Changes come after the growing number of complaints from customers and even its own executives.
Insurance & Technology November 17, 2004 Anthony O'Donnell	Terms of Replacement Legacy replacement can go quickly or slowly but, given what vendors can offer today, the case for moving to newer technology is more compelling than ever.
Insurance & Technology November 17, 2004 Anthony O'Donnell	Out With the Old Western United Life Assurance replaces its legacy policy administration system and standardizes on an AdminServer platform to lower costs and increase speed-to-market. So far, Hanrahan has been pleased with the system's performance.
Insurance & Technology November 17, 2004 Steve Forte	Hitting the Wall As existing policy administration systems impede effective reengineering of business process improvements, leading insurers have begun to recognize the strategic importance that policy platforms play in critical process improvements.
Insurance & Technology November 17, 2004 Maura K. Ammenheuser	Loud and Clear To improve customer service, insurers are increasingly turning to speech-based technology, and away from call centers, to handle consumer questions. The familiar touch-tone systems may soon go the way of the rotary phone.
Insurance & Technology November 17, 2004 Wendy Toth	Lasting Legacy American National has given new life to its legacy systems and transformed the way IT projects are accomplished - improving customer service along the way.
Insurance & Technology November 17, 2004	Escaping the Paper Chase Jefferson Pilot Financial's rollout of an Automated Work Distributor is improving service to the all-important producer constituency. The results include eliminating paper, gaining operational efficiencies, improving service to producers and tracking detailed performance metrics.
Insurance & Technology November 17, 2004 Kristi Nelson	Can You Hear Me Now? UnumProvident cuts remote call costs and increases flexibility by moving from a private network to an Internet-based solution from IVANS. Replacing its private network with an Internet-based call solution reduced 800-number surcharges and other costs.
Insurance & Technology November 17, 2004 Wendy Toth	Leaving the Nest FirstAssist, a healthcare insurance and assistance specialist business, uses Thunderhead's document generation solution to automate document production and free up IT resources to speed its independence.
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