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CIO
April 1, 2004
Marcia Bohannon |
What I Learned in School The CIO for a large school district found that listening to her peers on the educational side helped her rebuild IT's credibility.   |
CIO
April 1, 2004
Lafe Low |
It's Politics, As Usual Don't wrinkle your nose and don't turn the page. Politics is part of organizational life. Here's what CIOs need to know. |
CIO
April 1, 2004
Susan H. Cramm |
Managing IT Demand 101 Some IT professionals still haven't learned to work with the business to manage demand for IT services |
CIO
April 1, 2004
Susan H. Cramm |
Reader Q&A The author answers questions on "Managing IT Demand 101" |
CIO
April 1, 2004
Meridith Levinson |
Mergers Put Four Key Career Questions to CIOs For CIOs caught up in mergers, it's a time to answer crucial career questions. Will they lead the combined IT group? Be part of postmerger plans? Or be kicked to the curb? |
CIO
April 1, 2004
Jon Surmacz |
In Search of Alignment Answers How should CIOs manage their application portfolios? How can a business become more agile? The recently formed Business Technology Management (BTM) Institute is on a mission to answer those questions. |
CRM
April 1, 2004
Ginger Conlon |
Midmarket Mavericks Companies in the segment have a bigger choice of better products with improved services. |
CRM
April 1, 2004
Martin Schneider |
ROI on the Rise? Is CRM software getting better, or are companies learning from past mistakes? |
CRM
April 1, 2004
Martin Schneider |
News in Brief Of 17 CRM vendors reviewed in Gartner's "2004 CRM MarketScope for Midsize Enterprises" (MSEs), only three walked away with a "positive" rating. |
CRM
April 1, 2004
Martin Schneider |
Market Watch: Mobile Sales Is on the Move Providing field salespeople real-time access to data is a central promise of CRM providers. |
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