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CRM
November 23, 2015
Oren Smilansky |
Bpm'online Releases Version 7.7 of Its CRM Platform The updated platform includes a new business process management engine, an improved mobile user interface, and added automation and ease-of-use tools.   |
CRM
November 20, 2015 |
Genband Partners with SAP Genband's platform augments SAP customer engagement solutions with advanced real-time communications capabilities. |
CRM
November 20, 2015 |
Zephyr Health Partners with Veeva Systems Zephyr Illuminate will power Veeva CRM Suggestions with predictive customer and market insights. |
CRM
November 20, 2015
Sam Del Rowe |
InMoment Partners with VoxPopme for Video Voice of the Customer The integration adds video as a voice of the customer feedback medium. |
CRM
December 2015
Leonard Klie |
Social Media Is Now a Viable Support Channel Direct messaging, tighter security, and data integration add to social media's feasibility as a customer service platform |
CRM
December 2015
Maria Minsker |
10 Ways to Boost Event Marketing Effectiveness Smart giveaways, targeted messaging, and engaging social conversations make for meaningful event engagements |
CRM
December 2015
Oren Smilansky |
Rethinking Data Quality Why companies should closely examine their approach to collecting, cleaning, and maintaining their data |
CRM
December 2015
David Myron |
Social Customer Service Is Here Firms must be smart about the ways they collect and maintain customer data. |
CRM
December 2015
Jim Dickie |
Sales Enablement Will Drive CRM Investment in 2016 This new catalyst for developers leverages the power of technology across many disciplines |
CRM
December 2015
Natalie Petouhoff |
Deciphering Digital Disruption What does it mean for you? That there's a conversation going on -- so don't get left out of it. |
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