Old Articles: <Older 12931-12940 Newer> |
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CRM December 2015 Esteban Kolsky |
CRM's Ever-Changing Plotline What hype-worthy wrinkles are in store for 2016? |
CRM December 2015 Harley Manning |
Can Better Customer Experience Improve Your Bottom Line? A correlation exists, but it depends on your industry, your competitors, and your customers |
CRM December 2015 Leonard Klie |
E-Commerce Gets Social Salesforce.com and SAP bring e-commerce capabilities to social communities |
CRM December 2015 Leonard Klie |
European Union Rejects U.S. Data Privacy Laws Sharing customer data across the pond will get harder |
CRM December 2015 Oren Smilansky |
Required Reading: Making Common Cause with Customers Brands need to embrace more collaborative business models |
CRM December 2015 Oren Smilansky |
Orbitz for Business Shortens Sales Cycles with TinderBox The corporate travel company sees a boost in efficiency with the contract-signing solution |
CRM December 2015 Leonard Klie |
USA Business Choice Enlists a Friendly Gatekeeper A virtual assistant by CodeBaby helps users navigate the insurance provider's Web site |
CRM December 2015 Garrison Wynn |
Do Your Call Center Agents Think They Have a Good Job? Engaged workers will feel connected to the bigger picture |
CRM November 18, 2015 |
Azuqua Releases Azuqua for Customer Success AZuqua for Customer Success integrates data and workflows from disparate CRM, marketing automation, service, and support applications. |
CRM November 18, 2015 |
Oracle Updates Its Marketing Cloud The upgrades to Oracle Marketing Cloud help companies enhance sales enablement, improve cross-channel orchestration, and demonstrate marketing's impact on business results. |
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