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CRM
July 6, 2015 |
Salesforce Launches Desk.com Business Plus Customer Health Monitor, Canvas, and Custom Controls round out the new customer service features in Desk.com for Business Plus. Desk.com Business Plus is packed full of new innovations that allow SMBs to scale their service solutions.   |
CRM
July 9, 2015
Yvonne Ba |
How to Solve the Customer Experience Puzzle You can't do a jigsaw puzzle without the box; likewise, you can't satisfy today's omnichannel customer without a sound strategy. |
CRM
July 8, 2015
Charles Nicholls |
Stop Your Customers From Going Dark Bombarding customers with irrelevant messages doesn't help. Forget focusing on meeting quotas and focus instead on the customer experience. |
CRM
July 2, 2015 |
TeamSupport Launches Product Lines Feature TeamSupport.com, a provider of B2B help desk and service desk software, has released Product Lines, a feature to help companies that market products under multiple brands or across distinct divisions organize their support activities to mirror their brand or product families. |
CRM
July 2, 2015 |
Radius Connect Launches on Salesforce1 Radius, a business-to-business predictive marketing software company, has launched Radius Connect, empowering sales reps to access customer insights from the Radius Business Graph |
CRM
July 2, 2015 |
ConvergeHub Integrates Gmail Users can access the Gmail accounts right from within the CRM platform. |
CRM
July 1, 2015
Oren Smilansky |
BPMonline Debuts Version 7.6 of BPMonlineCRM Prebuilt features aim to connect marketing, sales, and customer service. |
CRM
July 1, 2015 |
Waypoint Releases TopBox Account Engagement Platform TopBox offers feedback metrics for B2B firms. |
CRM
July 1, 2015 |
Zilliant Launches SalesMax Sales Campaigns New Sales Campaign functionality provides more targeted prescriptive selling guidance to sales reps |
CRM
July 1, 2015 |
WordStream and Constant Contact Team Up The partnership between WordStream and Constant Contact will help small businesses find new customers and engage the ones they have. |
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