| Old Articles: <Older 12611-12620 Newer> |
|---|
 |
CRM
July 2015
Patrick Gibbons |
Survey Says: Less Is More New tools make us less reliant on surveys, but that doesn't mean they have to go away   |
CRM
July 2015 |
Death of a (B2B) Salesman? Contrary to findings, some contend that reports of salespeople's demise are greatly exaggerated |
CRM
July 2015
Maria Minsker |
Grotto Pizza Engages Loyal Customers with Paytronix A new loyalty platform brings in the dough off-season |
CRM
July 2015
Leonard Klie |
New IVR Lets Eatery Group Net More Phone Calls -- and Business DialogTech helps Hogsalt capture $75,000 in additional revenue per month |
CRM
July 2015
Oren Smilansky |
The Buffalo Bills Tackle Fan Engagement with Adobe Bills Touch, powered by the Adobe Publishing Suite, allows NFL fans to experience the game in a whole new way |
CRM
June 19, 2015 |
3CLogic and HelpSocial Partner on Social Customer Service Contact Center Platform The partnership will complement 3CLogic's contact center solution with social media software to support multichannel customer service experiences. |
CRM
June 19, 2015
Oren Smilansky |
Salesforce Unleashes Sales Wave Analytics App, Updates Marketing Cloud At its Connections conference this week, Salesforce announces tools to help the entire organization. |
CRM
June 17, 2015 |
Crimson Hexagon Adds Image Recognition to Its Social Media Analysis Logo detection is now part of Crimson Hexagon's ForSight social analytics platform. |
CRM
June 18, 2015
Michael Cholak |
Just How Important Is Customer Service to Customer Loyalty? It turns out other factors are bigger. But here's why it matters. |
CRM
June 17, 2015
Oren Smilansky |
At Forrester's Customer Experience Forum, Leading Thinkers Stress Improving Pain Points In an emotion-filled customer landscape, companies can stand out by fixing what competitors have overlooked. |
| <Older 12611-12620 Newer> Return to current articles. |
