Old Articles: <Older 12491-12500 Newer> |
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CRM April 23, 2015 |
Where2GetIt Expands Brandify's Local-Social Capabilities New location-based marketing platform promises to elevate brands' social engagement. |
CRM April 24, 2015 Leonard Klie |
Aptean Releases Pivotal 6.5 The newest version of Pivotal CRM offers greater mobile capabilities. |
CRM May 2015 Oren Smilansky |
The 6 Secrets of Successful Change Management Are your salespeople resisting technology upgrade plans? ?Try these tips to bolster user adoption. |
CRM May 2015 Maria Minsker |
10 Ways to Liven Up Your Loyalty Program Add functionality and flair to traditional rewards-based structures |
CRM May 2015 Leonard Klie |
Data Security Should Be in Everyone's Job Description Protecting valuable customer information should begin in the contact center and end in the executive suite. |
CRM May 2015 David Myron |
Adapt or Perish When Digital Disruption Strikes It's nice to have options -- that's how disruption starts. |
CRM May 2015 Donna Fluss |
Contact Center Hall of Shame The 11 worst customer service practices. |
CRM May 2015 Robert Wollan |
Tapping the Switching Economy Three tips for keeping customers from straying. |
CRM May 2015 Donna Fluss |
WFM Finds a Better Direction Algorithms and simulation address a key mathematical challenge |
CRM May 2015 Patrick Gibbons |
Catalysts for Change Customer experience leaders can make a big impact in their business operations |
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