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CRM
April 16, 2015 |
Zappix Launches Visual IVR Big Data Analytics Zappix Visual IVR now includes a big data analytics suite, allowing companies to get a true picture of multichannel interactions.   |
CRM
April 15, 2015 |
CircleBack Launches Contact Intelligence for Eloqua CircleBack brings enterprise-level contact intelligence to marketing automation. |
CRM
April 15, 2015 |
ScribbleLive Acquires Appinions The acquisition of Appinions adds deep data science capabilities to ScribbleLive's SaaS content marketing platform. |
CRM
April 15, 2015 |
Medallia Partners with Leading Thinker Fred Reichheld and HuddleUp In forming an exclusive licensing partnership with HuddleUp, Medallia aims to strengthen team cooperation and improve bottom lines. |
CRM
April 14, 2015 |
Marketo Partners with Neustar and Brightcove Companies join forces to deliver more data about marketing campaigns. |
CRM
April 13, 2015 |
Evariant Releases New Version of CRM Platform and Applications Newest offerings include contact center solution for real-time engagement with patients and providers and mobile Physician Relationship Management app. |
CRM
April 13, 2015
Maria Minsker |
Marketo Integrates with InsideView Target To Streamline List Importing InsideView Target customers can now build targeted lists for Marketo with one click. |
CRM
April 10, 2015
Leonard Klie |
AT&T Breach Puts a Spotlight on Contact Center Fraud Outsourced contact centers implicated in cell phone scheme involving data for 280,000 customers. |
CRM
April 10, 2015
Mike Hennessy |
The Downside of Automated Responses Responsibility and strategy are key to using this growing technology. |
CRM
April 10, 2015 |
HP Pairs with Microsoft to Deliver Digital Transformations for Industries HP Services for Microsoft Dynamics help automotive, government, and financial services firms deliver digital-first customer experiences. |
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