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CRM March 2015 David Myron |
Small Customer Service Vendors Can Make Big Contributions A best-of-breed solution from a small company doesn't have to be such a risky proposition after all.  |
CRM March 2015 Jim Dickie |
Can Configure, Price, and Quote Apps Be Sales' BFF? Add the power of knowledge to your reps' sales arsenal.  |
CRM March 2015 Jeffrey Rayport |
Why Marketing Automation Means More Than Faster, Better, Cheaper Programmatic ads make precision marketing a reality.  |
CRM March 2015 Marshall Lager |
In Enterprise Applications, Competence and Innovation Don't Always Go Hand in Hand Consider your business' focus in the evaluation process.  |
CRM March 2015 R "Ray" Wang |
7 Lessons to Learn in the Digital Shift Focus on relevancy to build loyalty and authenticity.  |
CRM March 2015 Leonard Klie |
Firms Should Embrace Instagram The image- and video-sharing site now surpasses Twitter in users.  |
CRM March 2015 Maria Minsker |
Facebook Gets Real About Virtual Reality Oculus Rift, Facebook's $2 billion VR venture, could soon be a viable marketing channel.  |
CRM March 2015 Leonard Klie |
Mobile Payment Evolution Is Underway Mobile spending projected to reach $1.42 billion by 2019.  |
CRM March 2015 Oren Smilansky |
Companies Gear Up for the IoT Revolution There's rising consumer demand for -- and acceptance of -- connected devices.  |
CRM March 2015 Oren Smilansky |
NRF's Big Show: Retailers Solidify Multichannel Strategies to Drive Customer Engagement Digital technologies in stores are vital, but how they're being used is also important.  |
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