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CRM January 22, 2015 |
8x8 Unifies Telephony, UC, and Contact Center Users with Single Sign-on and Shared Presence A common cloud communications platform tightly integrates 8x8 Virtual Office and Virtual Contact Center users. |
CRM January 22, 2015 |
EtailInsights Releases Technology Spy EtailInsights' Technology Spy providers e-commerce sales and marketing teams with inside knowledge of prospects. |
CRM January 30, 2015 Michael Hvisdos |
The Surprising Key to B2B Customer Loyalty Unless we change internal structures and turn to market strategies that make it easy for our customers to do business with us, we can't expect them to remain loyal. |
CRM February 2015 Maria Minsker |
The Path to Personalized Customer Journeys It takes much more than just knowing your customer's name. |
CRM February 2015 Oren Smilansky |
The 5 Distinct Customer Relationship Strategies A clearly defined level of commitment to buyers is vital to growth. |
CRM February 2015 Leonard Klie |
The Hidden Sources of Poor Customer Service Interactions should be designed with the customer in mind. |
CRM February 2015 David Myron |
Correct Problems Caused by Outdated Automation Systems 'Personalization should permeate the customer experience at every touch point.' |
CRM February 2015 Donna Fluss |
Grow Motivation Through Gamification Packaged solutions offer contact centers far-reaching potential. |
CRM February 2015 Robert Wollan |
It's Time to Tear Up Your Sales Playbook Stay relevant in today's competitive market with these five tips. |
CRM February 2015 Paul Greenberg |
Gloomy CRM Forecasts Lead to New Opportunities The technology's benefits are too obvious to ignore. |
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