Technology Management

Magazine articles on organizing and integrating technology systems.

Old Articles: <Older 12241-12250 Newer>

CRM December 5, 2014 Peter Isaacson	Align Sales and Marketing with CRM Insight Gain a complete view of the sales funnel to achieve a common goal.
CRM November 25, 2014	Blackbaud Releases CRM Version 4.0 Blackbaud CRM 4.0 expands constituent engagement and fundraising capabilities for nonprofits.
CRM November 24, 2014	Mood Media and Shazam Launch Shazam In-Store Mobile Marketing App Location-based marketing solution works through retailers' overhead music systems.
CRM November 25, 2014 Oren Smilansky	LevelEleven Launches Scorecard Solution to Stimulate Sales The sales performance platform provider responds to customers' needs for effective behavior monitoring.
CRM December 2014 Leonard Klie	5 Hot Customer Service Technologies The latest innovations add a sense of immediacy to customer interactions.
CRM December 2014 Paul Korzeniowski	Subscription Services Can Revamp Business But Challenge Contact Centers A new business model takes shape, where consumers rent goods and services rather than buy them.
CRM December 2014 David Myron	Why You Should Consider Customer Journey Maps While creating a customer journey map that accounts for experiences across multiple channels might sound difficult, it is possible.
CRM December 2014 Jim Dickie	Coaching Solutions Guide Reps to Sales Success Innovation steps in where sales training leaves off.
CRM December 2014 Natalie Petouhoff	Managing CX in the Age of Digital Disruption 7 steps for navigating the digital social landscape.
CRM December 2014 Esteban Kolsky	Why CRM Is Not Dead Simple interactions give way to end-to-end experiences.
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