Technology Management

Magazine articles on organizing and integrating technology systems.

Old Articles: <Older 1211-1220 Newer>

InternetNews February 5, 2004 Susan Kuchinskas	RFID's Hidden Costs and Opportunities A research firm predicts interesting -- and lucrative -- times for RFID consultants.
InternetNews February 5, 2004 Robyn Greenspan	Biz Apps Spur PC Upgrade Many desks will sport enhanced new computers as demanding applications and corporate replacement cycles force upgrades.
InternetNews February 5, 2004 Ryan Naraine	'Critical' RealPlayer Holes Patched RealNetworks patches its flagship media player to fix cross site scripting and system access security vulnerabilities.
InternetNews February 5, 2004 Clint Boulton	New Web Services Security Spec Under Way With security concerns looming in the industry, OASIS looks to facilitate the safe exchange of Web documents. The goal of XDI is to do for controlled data sharing what the Web did for open content sharing.
CRM February 2, 2004 Roylene Rhodes	American Medical Response To ensure success, medical transportation and 911 services firm American Medical Response made CRM integral to its daily processes.
InternetNews February 2, 2004 Michael Singer	Managed Content is Still King in the Enterprise Jupitermedia's latest Silicon Valley show will help companies address the need to document everything from e-mails to memos to transactions.
CRM February 2, 2004 Ginger Conlon	The Great Outsourcing Debate The debate has its own benefit, that of providing information and opinion on both sides that could help companies decide what's right.
CRM February 2, 2004	Hot Seat: Self-Help Alters the Service Landscape As Web self-help grows in popularity among both customers and the companies that serve them, CRM magazine asks: Can Web self-help solutions enable companies to bring outsourced customer service efforts back in house? Why or why not?
CRM February 2004 David Myron	Hot Spots You've decided to outsource your contact centers. Now the question is, to where? We evaluate the fastest growing nearshore and offshore options.
CRM February 2004 Jason Compton	Expert Advice No one should be better at using CRM than CRM vendors themselves. Here, they reveal their inside strategies.
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