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CRM
January 2014
Sarah Sluis |
Social Media Leads Content Marketing Quickly digested forms of content distribution win out over in-depth methods.   |
CRM
January 2014
Sarah Sluis |
DMA13: Marketers Must Carefully Consider Big Data Strategies Speakers suggest using unstructured data to keep customers' trust and to listen to their needs. |
CRM
January 2014
Maria Minsker |
The Key to Delivering Amazing Customer Service Shep Hyken outlines Ace Hardware's secrets to going beyond 'satisfactory.' |
CRM
January 2014
Sarah Sluis |
MaintenanceNet Automates Warranty Sales for Schneider Electric Emailed quotes take the burden off resellers to renew service contracts. |
CRM
January 2014
Leonard Klie |
Speech Analytics Is the Right Fit for Nautilus The home fitness brand increases call center efficiency with CallMiner Eureka. |
CRM
January 2014
Maria Minsker |
Pizza Hut Slices Customer Base with Segmentation Capillary Technologies delivers results through consumer behavior intelligence and targeted time-focused campaigns. |
CRM
December 20, 2013
Leonard Klie |
Oracle to Acquire Responsys The software giant will incorporate Responsys' offerings into its Marketing Cloud. |
CRM
December 19, 2013
Maria Minsker |
IBM Signs Agreement to Acquire Aspera; Complements $16B Investment in Big Data Space Aspera's capabilities will shrink large data file transfer time from hours to seconds. |
CRM
December 18, 2013
Maria Minsker |
Relevvant Partners with Mobile Engagement Solution Provider OpenMarket As SMS makes a comeback, OpenMarket's solution will extend Relevvant's deep personalization capability to mobile. |
CRM
December 13, 2013
Leonard Klie |
GetFeedback.com Launches, Offering a New Survey Platform Two former Salesforce.com executives launched startup GetFeedback.com today to help companies design and administer online surveys. |
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