Technology Management

Magazine articles on organizing and integrating technology systems.

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CRM January 2004 Martin Schneider	The Hard Sell Selling ice to Alaskans is a breeze compared with selling CRM internally to executives who resist commitment and users who shun change. Although the benefits of CRM may be clear to you, the challenge is to convince everyone else. Here's how.
CRM January 2004 Ginger Conlon	PRM Puts RIM's Sales in Motion The company looked to strengthen its partnerships and increase the profitability of its distribution channels.
CRM January 2004 David Myron	(Automated) Talk Is Cheap Speech technology is saving companies big bucks.
CRM January 2004 Jason Compton	How to use training to get buy-in for CRM Unless CRM project leaders bring to the training table a clear picture of how their teams will accomplish these goals, their CRM strategy may be prematurely grounded.
CFO January 1, 2004 John Goff	Up All Night During off hours, business computers are rarely turned off, and unattended PCs chew up loads of electricity. Software vendors have begun selling products to reduce PC power consumption.
InternetNews December 31, 2003 Jim Wagner	Standalone App Servers Gaining Popularity A new report from IDC shows companies are looking at standalone application servers to automate their business processes, not end-to-end or middleware packages.
PC Magazine January 20, 2004 Brett Glass	Biometric Security Someday biometric systems may play an important role in securing all kinds of systems, but they're not foolproof yet.
PC Magazine January 20, 2004	The Lookout: New Patches On November 11, Microsoft issued patches for several severe security flaws, many of which allow for remote code execution.
PC Magazine January 20, 2004 Leon Erlanger	Web Conferencing: Take a meeting Online Small and large groups can meet and share presentations and documents using one of these four leading Web conferencing services.
InternetNews December 24, 2003 Susan Kuchinskas	Hitting Shoppers Where They Work The bulk of that online holiday shopping took place during the work week. At lunch time, of course! This is creating demand for online ads targeted by time of day. Also, some employers are using technology to limit personal browsing.
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