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CRM
June 2013
Kelly Liyakasa |
Executive Demand for Data Analysis Grows CEOs re-evaluate enterprise roles, strategies to tie analytics to business values.   |
CRM
June 2013
Leonard Klie |
Hesitation Hampers Banks' Social Media Opportunities Many financial institutions are still not exploiting social media despite changing customer needs. |
CRM
June 2013
Kelly Liyakasa |
How to Become Agile in Sales Leverage partner networks and social media for success. |
CRM
June 2013
Leonard Klie |
Microsoft Opens Up at Convergence Company comes out of its cocoon to help customers get the most value from IT investments. |
CRM
June 2013
Leonard Klie |
Social, Local, Mobile Transcend Business Searches Consumers increasingly search for local businesses on mobile devices. |
CRM
June 2013
Kelly Liyakasa |
Ariba Helps B&H Get Discovered by Quality Buyers Electronics mainstay boosts business leads using the commerce network. |
CRM
June 2013
Leonard Klie |
T-Mobile Listens to Its Customers Surveying tool yields positive results for Austrian carrier. |
CRM
May 24, 2013
Ernest Lessenger |
CRM's Role in Managing Business Goals Increase sales reps' productivity by setting clear goals and letting them track their progress. |
CRM
May 23, 2013
Kelly Liyakasa |
SDL Launches Social Customer Analytics Framework This measures customer, brand, product sentiment based on myriad factors. |
CIO
May 30, 2013
Lauren Brousell |
Companies Profit When the CIO Collaborates in the C-Suite A study by PricewaterhouseCoopers says companies earn a higher `digital IQ' -- and higher profits -- if the CIO and other top business execs have a collaborative relationship |
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