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CIO
May 27, 2013
Juan Carlos Perez |
Box Offers User-Friendly File-Sharing, But Faces Big Competition The cloud storage service is an intuitive collaboration tool and has IT-friendly features. However, it's in a crowded, competitive market that includes Microsoft.   |
CRM
May 17, 2013
Ashish Vazirani |
Improving Marketing and Sales Alignment Social media and the availability of new channels have shifted the balance of power in sales relationships -- often dramatically, sometimes more subtly -- and it's a shift that chief marketing officers are often ill-prepared to handle. |
CRM
May 15, 2013
Kelly Liyakasa |
SAP Furthers Push into Cloud-Based, Predictive Solutions SAP announces new people, customer, money, and supplier strategy. |
CIO
April 16, 2013
John Moore |
Giving Enterprise Software a Social Makeover Attracts Users When it comes to developing enterprise applications, organizations are increasingly realizing that user experience is as important as functionality. In response, vendors are taking a more agile approach to building those apps in order to better meet users' needs. |
CIO
April 2, 2013
Rich Hein |
IT Career Tips to Avoid the Job Hopper Label Is being considered a job hopper the kiss of death for job seekers or is it the new norm? It all depends on the underlying reasons and how it's presented. |
CRM
May 15, 2013
Leonard Klie |
Customer Service Is the Only Metric That Matters Interactions panelists say customers should be the center of all that happens in the contact center. |
CRM
May 15, 2013 |
Lattice Engines Adds Functionality to salesPRISM New release of Lattice's big data analytics platform tells sales and marketing which product to sell to which customer at the optimal time. |
CIO
May 17, 2013
Tom Kaneshige |
Dual-Persona Smartphones Not a BYOD Panacea Mobile vendors are pushing technologies that split a smartphone into two separate platforms for business and personal data. Problem solved, right? Not so fast. It's still easy for employees to circumvent the two worlds. |
CRM
May 14, 2013
Kelly Liyakasa |
Using Data for a Personalized Customer Experience SAP says it can fuel business-to-business-to-consumer interactions. |
CRM
May 10, 2013
Brett Hannath |
Real-Time Marketing for a Real-Time World Boost loyalty and profitability with event-based marketing to make use of technology that targets the customer in real time. |
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