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CRM
May 2013 |
Unlock Growth with Agile Selling Valuable takeaways from leading-practice companies.   |
CRM
May 2013
Donna Fluss |
The Rise of Social Customer Care Best practices for staying on top of the new service landscape. |
CRM
May 2013
Marshall Lager |
We're All Connected For better or worse, everything digital is out there. |
CRM
May 2013
Lior Arussy |
The Role of Culture in Customer Relationships Build exceptional experiences through emotional connections. |
CRM
May 2013
Patrick Gibbons |
The Road to Customer-Focused Results Implement an initiative that pays off. |
CRM
May 2013
Kelly Liyakasa |
Are Companies Failing in Their Customer Relationships? Open marriages are common in corporate culture. |
CRM
May 2013
Kelly Liyakasa |
Marketing and Sales Need Social Alignment Teams should unify their social media strategies. |
CRM
May 2013
Leonard Klie |
Marketing and Support Must Collaborate Customer interactions via social media can't be just about one or the other. |
CRM
May 2013
Leonard Klie |
Price Shapes Satisfaction In a tight economy, companies must use VoC solutions for price sentiments. |
CRM
May 2013
Leonard Klie |
The 360-Degree View Must Go Further Competitive advantage requires a multidimensional view of customers. |
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